Communication & Information
The quality of communication and information can often be improved. This is not only our experience from our scans and workshops, but is identified as one of the key risks in our vast operational risk management experience.
The mind map below shows effective communication in organisations in phases including collaborative characteristics.
The communication style that we use in our training on the job is collaborative communication and encompasses people, processes and systems. Your team gets guidance during the process of internalisation over a period of 6 day parts within 6 months.
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Collaborative Communication
‘Collaborative communication’ enables you to communicate effectively even when you strongly disagree with each other. And thát is the situation where communication ends up in discussion, conflict, attack and defense, winning or losing. Thát is where personal effectiveness can increase most resulting in greater organisational effectiveness and less waste. Collaborative Communication addresses communication at the deepest intentional level and originates from Danaan Parry and Jerrilyn Brusseau, founders of the Earthstewards Network.
In 2009 we also offer our training Personal- and Team Effectiveness with Collaborative Communication. For more information see pdf. |
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Practice: people, processes, systems
Our approach is very practical. For a team training we start with personal interviews making an inventory of all bottlenecks related to communication and information as well as what works fine. We cover people, processes and systems. After transfer of knowledge about collaborative communication, participants will practice this new form of communication solving real life problems initiated by participants themselves. This generates multiple benefits: getting experience in applying collaborative communication and solving genuine problems at the same time. |
